Payment

Payment is made through our secure PayPal checkout.  You do not need a PayPal account to use this as all major credit cards are accepted by paypal without having an account. The layout of the form you will see varies from country to country and is a Paypal page, please read it carefully, people tell us it's not always obvious that you can pay without having a Paypal account.

Delivery

Your item will be carefully packed and despatched in a timely manner. Your order will normally be posted the next business day after confirmation and verification of your payment information. Orders are not processed for shipment on weekends and holidays.

Unless indicated otherwise, all deliveries are made by Royal Mail.  For UK delivery we offer the option of tracked postage which will be shown at the point of checkout.

We only deliver to your registered PayPal address.  Any deviation from this must be agreed with us prior to shipping.

Transit times

Your anticipated delivery times for this order by Airmail, destinations are as follows,

Western Europe-(excluding Italy, Netherlands, Luxembourg) 7-14 days.

Eastern Europe-(excluding Slovakia, Slovenia, Bulgaria, Latvia, Russia, Romania) 10-15 days.

Rest of the world- 14-20 days.

Please contact us if you don't receive the goods by the above dates

Export Orders

VAT is not charged on deliveries outside the EU.

If you are in the EU and have an EU VAT number please do the following

1. Create a normal user account (don't yet order)
2. Email us your VAT number and we will move the account into a special group which excludes the VAT. Email us at enquiries atciseco.co.uk. We will confirm the move by email
3. Once you have had confirmation you can order as normal and the VAT will be removed.